Begin Verification
Texas Workforce Commission (TWC) uses ID.me to verify the identity of a person who applied for unemployment benefits. The process is fast, easy, and secure.
If you applied for unemployment benefits and received a notice from TWC with instructions to verify your identity, then you must complete the identity (ID) verification to validate your claim.
STOP! If you did not apply for unemployment benefits, stop here. You should not verify your identity with ID.me. Instead, you should report the fraudulent claim using TWC's Fraud Reporting Portal.
If you have not used ID.me before, you must create an account using your name and SSN. Failure to create your own account will result in a denial of benefits.
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How to Use ID.me
Before you begin, you will need to use a smart phone (or digital camera) and submit photos of your:
- Unexpired government-issued ID (driver license or passport).
- Financial and utility records (credit bureaus, mobile phone providers, etc.).
- A photo of yourself (i.e. a "selfie" that matches the ID sent for #1).
View Acceptable Documents on ID.me.
You might not be able to have your identity verified using the self-service webpage if:
- The photos of your government-issued ID or your personal photo (selfie) are blurry or shadowed.
- You have credit issues, such as no credit or frozen credit or your credit information is incorrect.
- The phone number you submit is not associated with your name.
If you cannot use the self-service option, you may be able to verify your identity during a video conference call with ID.me. To verify your identity using a video call, you will need:
- Two primary forms of valid, unexpired IDs.
- A smart phone or tablet to take pictures.
- A device that will allow you to join a video call, such as a computer with a webcam and microphone or a phone with a camera.
- For the video call, you will need to upload pictures of your IDs, take a photo of yourself (selfie) and submit it, and be able to answer some questions verbally.