External Contact Request System Information
The information below is to assist you with identifying your affiliation with TWC when completing the External Contact Request form to assure TWC staff responds with the appropriate information.
Individual
Individual is someone with no affiliation with TWC but wants to report a problem or has a question about an issue at hand.
Claimant
Claimant is someone with a unemployment benefits claim on file or would like to file an unemployment benefits claim with TWC.
Employer
Employer is a business or self-employed individual.